Don't Just Ask How Many Years of Warranty. Ask What's Tested Before Handover.
A home can't honestly be called maintenance-free. But the right products, better detailing, proper testing and clear documentation can reduce many common problems from the start. That's what Smart Space Assure is — preventive construction methods, pressure-tested plumbing, leak-safe wet-area detailing, fibre-reinforced plastering, stage-wise documentation and a written warranty certificate.
Most Post-Handover Problems Start From Small Hidden Details
Cracks after handover. Toilet or terrace leakage. A concealed pipe leaking after the tiles are done. A builder who goes quiet. These are the real fears — and almost all of them trace back to details that are decided during construction, not after. Smart Space focuses on those details before they're covered up.
Prevention before handover
We use selected products and methods to reduce common issues — instead of only reacting after a problem appears.
Tested before closing
Important concealed works — like plumbing — are pressure-tested before walls and floors are sealed.
Documented, not hidden
Hidden works are photographed with checklists before plastering and tiling, so quality isn't invisible to you.
Written warranty & support
A written warranty certificate at handover with a clear complaint and inspection process — not verbal promises.
Quality You Can Actually See — Before It's Covered Up
We don't ask you to take our word for it. Concealed work is tested, photographed and documented at every critical stage — so hidden quality is never invisible to you.
The Smart Space Preventive Quality System
Five simple parts that together reduce the most common maintenance issues.
| System | What it means | What it helps reduce |
|---|---|---|
| Crack-Control Plaster | Polypropylene fibre, mesh treatment, correct plaster mix and proper curing. | Shrinkage cracks and plaster micro-cracks. |
| Leak-Safe Wet Area | Waterproofing with special focus on corners, floor traps, pipe penetrations and outlets. | Toilet, balcony, utility and terrace seepage risk. |
| Pressure-Tested Plumbing | Concealed plumbing is tested before walls and floors are closed. | Hidden pipe leakage after finishing. |
| Stage-Wise Documentation | Photos and records maintained before concealed works are covered. | Doubt about hidden work quality. |
| Warranty & Support | Written warranty certificate, maintenance guide, complaint process and inspection support. | Confusion and uncertainty after handover. |
Prevention Built Into Three Critical Stages
Crack-Control Plastering
- Polypropylene fibre mixed into plaster to control shrinkage micro-cracks
- Mesh treatment at RCC–masonry junctions
- Correct cement–sand ratio with clean sand
- Proper surface preparation and curing
Fibre-reinforced plastering helps reduce shrinkage cracks when combined with proper workmanship, mesh treatment and curing.
Leak-Safe Wet Areas
- Extra waterproofing and corner treatment at wall–floor junctions
- Collar and sealant detailing around pipe penetrations
- Proper dressing around floor traps and terrace outlets
- Sunken-slab treatment and balcony slope checks
Leak-safe wet-area detailing is designed to reduce seepage risk in the most common leakage-prone points.
Pressure-Tested Plumbing
- Branded pipes and fittings as per approved BOQ
- Correct jointing method and alignment
- Concealed lines pressure-tested before plastering or tiling
- Photo documentation and protection during finishing
Every concealed plumbing line is tested before it's covered — one of the best ways to avoid hidden leakage surprises.
Warranty After a Problem vs Prevention From the Start
Most builders talk about warranty only after something goes wrong. We prevent the problem during construction — swipe through to see the difference at every stage.
What's Covered, and For How Long
A clear, written warranty structure — handed over at possession with coverage, exclusions and a claim process.
| Work category | Warranty | What it covers |
|---|---|---|
| RCC structural work | 5 years | Major RCC structural defects in footings, columns, beams, slabs, staircase RCC and roof slab under Smart Space scope. |
| Waterproofing | 2 years standard | Leakage due to failure of waterproofing work in treated areas, subject to maintenance and exclusions. |
| Premium waterproofing | Up to 5 years | Offered only where an approved product supports it. |
| Workmanship | 1 year | Execution-related defects in work done by Smart Space. |
| Concealed plumbing / electrical | 1 year | Workmanship defects in concealed installation under Smart Space scope. |
| Interior installation | 1 year | Installation defects in carpentry, false ceiling and interior works under scope. |
| Products, fittings & fixtures | As per manufacturer | Sanitaryware, lights, fans, hardware and appliances follow the brand warranty. |
Covered under warranty
- Execution-related defects under Smart Space approved scope.
- Major RCC structural defects under approved scope.
- Waterproofing failure in treated areas within the warranty period.
- Concealed plumbing workmanship defects within the warranty period.
- Interior installation workmanship defects within the warranty period.
- Manufacturer warranty support for branded products.
Not covered / excluded
- Normal wear and tear.
- Hairline cracks due to temperature, shrinkage or natural settlement.
- Leakage due to blocked drains, water stagnation or lack of maintenance.
- Damage due to client drilling, cutting or third-party work.
- Scratches, stains, dents, colour fading, misuse or overloading.
- Product failure outside the manufacturer warranty.
A Clear Process — Not Vague Promises
If an issue comes up after handover, here's exactly what happens.
Complaint received
You send issue details, photos/videos, project name and location.
Acknowledgement
We acknowledge your complaint within 24 working hours.
Engineer review
A site engineer checks the photos and schedules an inspection.
Inspection
The engineer visits and checks whether the issue is warranty-covered.
Decision
The covered / not-covered decision is recorded with a reason.
Rectification
If covered, rectification is planned and completed.
Closure
Your confirmation and closure photos are recorded.
Response timelines we work to
| Issue type | Acknowledgement | Inspection target |
|---|---|---|
| Emergency leakage / electrical safety | 24 working hours | 24–48 working hours |
| Water seepage complaint | 24 working hours | Within 3 working days |
| Structural crack concern | 24 working hours | 3–5 working days |
| Interior / hardware issue | 24 working hours | 3–5 working days |
| Painting / plaster / flooring | 24 working hours | Within 5 working days |
-
Written warranty certificate Mandatory at handover
-
Maintenance guide Mandatory at handover
-
Post-handover inspections Scheduled at 3 months & 12 months
Have questions before you build? Talk to a Smart Space expert — FREE 1-hour consultation, in our office or online.
FREE office visit · ₹999 online · Slots limited this month
Your Part in Keeping the Home Trouble-Free
Even a well-built home needs basic care. A little routine maintenance protects both your home and its warranty.
Clean terrace drains and rainwater outlets regularly.
Don't allow water stagnation on terrace, balcony or utility areas.
Check concealed plumbing and electrical routes before drilling or cutting.
Service fittings, appliances and hardware as per manufacturer instructions.
Report seepage or cracks early, before they grow bigger.
Avoid third-party modifications in waterproofed areas without technical supervision.
Maintain paint, polish, hinges, channels and moving parts properly.
Warranty & Preventive Quality — Common Questions
Free site visit · Your Smart Space Advisor calls you personally